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Dec 10


Enterprise Bots at Scale: How ABN AMRO Built Their Conversational A.I. Platform

Developing your Virtual Assistants in large corporates often leads to challenges when the demand for your Virtual Assistant capabilities is growing. Examples of such challenges are managing the stakeholder expectations, embedding your Virtual Solution into the digital offering of your company (which includes making sure that your Virtual Assistant is part of the strategic decisions to be made by the board), ever changing team composition in competences and people, integrating your solution in the IT landscape and more. During this workshop we are hoping to achieve an open discussion in which participants can share experiences on these different challenges and how to manage them. Next to discussion elements, the workshop contains assignments to enable the thinking process and we think the workshop succeeds if each participant leaves the workshop with a few new insights on how they can scale their solution in their organization.






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ABN AMRO Bank N.V. is a Dutch bank with headquarters in Amsterdam. ABN AMRO Bank is the third-largest bank in the Netherlands. It was re-established in its current form in 2009, following the acquisition and break-up of the original ABN AMRO by a banking consortium consisting of Royal Bank of Scotland Group, Santander Group and Fortis. ABN AMRO possesses a clear and bold purpose: banking for better for generations to come. The bank’s impact on society and the economy is tremendous, and for our contribution to be both positive and enduring we need to make the right choices. Everything that we do derives from our purpose: now and in the future.

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