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Oct 11


Leveraging Multiple Large Language Models to Build an Enterprise Conversational AI Center of Excellence

Does your company want to use Conversational AI to create self-service experiences for your customers or internal employees? Or, does your company already use Conversational AI, but struggles to take advantage of its full potential? In this session Chris Morgan Brown, a Principal Consultant at Amazon Web Services will talk through how to build a Conversational AI Center of Excellence at your company, including: Program Governance, the key roles you will need on your team, the methodologies to be followed, and the work cadences needed to realize your company’s Conversational AI vision.

15:30 - 17:30

Classroom B

Chris Morgan Brown

Natural Language AI

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Amazon AWS

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Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud, offering over 200 fully featured services from data centers globally. Millions of customers—including the fastest-growing startups, largest enterprises, and leading government agencies—are using AWS to lower costs, become more agile, and innovate faster.

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