Session Abstract

Join this masterclass to explore the cutting-edge of Agentic AI at scale. As a pioneer in harnessing Large Language Models (LLMs) and Agentic AI, Deutsche Telekom is powering millions of customer conversations across its global footprint. You'll gain insights into overcoming the challenges of scaling AI systems in large enterprises, including managing AI-customer interactions, aligning decision-makers, and scaling non-deterministic systems across diverse use cases and regions. Discover the latest methodologies and integration patterns shaping the future of Agentic AI. This session offers a firsthand look at Deutsche Telekom's journey, including successes, lessons learned, and future plans. Whether you're an AI practitioner or business leader, this masterclass will equip you with actionable insights to drive your organization forward. By attending, you'll be at the forefront of the Agentic AI revolution, shaping the future of customer engagement.