Jeremy K. Balkin serves as Head of Innovation for HSBC Bank USA based in New York, where he serves on the retail bank management committee and is responsible for the fintech innovation and exponential growth strategy for North America. Jeremy Balkin is a visionary leader at the cutting edge of the banking industry where his team has led the world's first deployment of a social humanoid robot in a bank branch, the world's first deployment of wearable technology and the world's first deployment of AI powered voice-enabled translation capabilities. Balkin also serves on the board of the Council for Emerging Technology and Digital Banking Advisory Council. He is also the multi-award winning author of two books, Investing with Impact: Why Finance is a Force for Good, and Millennialization of Everything: How to Win When Millennials Rule the World. Jeremy Balkin hosts a popular weekly LinkedIn vlog series about innovation and he's been designated a Young Global Leader by the World Economic Forum.