Co-Founder & CTO, Smooch.io
Mike Gozzo is an engineer, strategist and serial entrepreneur. In 2015, he co-founded Smooch, where he currently serves as its CTO, transforming the way thousands of businesses and millions of consumers communicate over messaging. He has written for The Next Web and spoken at leading industry events including the Customer Service Summit, Chatbot Summit and Enterprise Connect about the conversational business revolution. He believes context is the key to providing AI-powered customer experiences with a human touch.
Chatbot Summit is the world's leading international event series connecting the eminent professionals and organizations who believe natural language will be the next curve in customer experiences. To date, 5 successful international conferences were held in Berlin and Tel Aviv. The conferences bring the world’s most influential brands, global technology leaders, and fast-growing startups together, who are partnering to build the best in class natural language experiences and take them to market.