Data Scientist & Data Strategist
Roshan is a Lead Data Scientist and Data Strategist for Aftersales product at BMW. Quality and Aftersales has always been top priority for BMW as it directly faces the customers. His main focus is bringing value to BMW customers by leveraging AI and building Fast Prototypes. After evaluating the success of Discoveries, the next step is building AI blocks and products at BMW. Apart from building AI products, he is playing a key role in Digital transformation at BMW. He is also the Co-founder and CTO of open source project – Potential finder which is a Start-up initiative from BMW. Prior to BMW, Roshan was working in Indian startups for 4 years and then later went on to pursue Masters in Software Engineering in Germany.
The NLP Lab – part of the BMW Group IT - is an innovative and international team with the mission to transform the experiences of BMW Group customers’, dealers’ and employees’ by integrating cutting-edge NLP technologies into BMW’s business processes. May it be creating a chatbot for a support hotline, implementing a machine translator of automotive texts, running a sentiment analysis over millions of customer reviews or analyzing legal documents and contracts, BMW’s NLP lab will always find an innovative and scalable solution.