Conversational Designer, Go Daddy
I'm a dramatic writer with a background in data analysis and evaluating consumer behavior. I'm obsessed with how bots speak and "act" to help users.
Featured at Google's 2019 Gartner Symposium as leaders in our industry, GoDaddy's Conversational Design team is at the forefront of technological advances in Bot Architecture and creative uses of AI. With a heavy focus on user experience and an agile workflow we are relentless at improving both the tools and methodology by which we design conversations to meet our customers where they are and speak their language. Utilizing conversational patterns and user feedback we are working to demystify the process of building an online presence and provide users with the tools they need to do so well.