Meet Your Speaker

Frank Ebbers

Data Scientist, ING

BIO

Frank Ebbers is a Data Scientist at ING Global Analytics with a strong focus on Natural Language Processing and Generative AI. After building a long career in the fashion industry, he made the bold move to study Computer and Data Science and joined ING in 2000 within the Customer Dialogue Analytics domain. Over the years, he has specialized in chatbots, speech analytics, NLP tooling, and most recently GenAI applications.
Today, Frank is leading work on “LLM-as-a-Judge,” applying large language models to evaluate chatbot performance, bridging the gap between technical innovation and real-world business value.

TRACKS

AI SECURITY & GOVERNANCE

This track explores how to build secure, compliant, and trustworthy Agentic AI systems as they take on more autonomous and mission-critical roles. Security and governance are no longer optional - they are essential to scaling AI responsibly. Learn how to automate threat evaluations, embed security into the AI development lifecycle, and align innovation with robust governance frameworks. From regulatory readiness to trust-by-design, discover how to safeguard AI agents in the real world.

GENAI & DATA

This track is for AI engineers, solution architects, and technical teams designing, deploying, and scaling AI systems. Explore the tools, frameworks, and architectures needed to ensure AI systems are robust, secure, and high-performing at scale.

FORMATS