Michael is a System Architect and AI Engineer at ABN AMRO, where he works on designing and developing solutions for conversational AI applications. With his academic background in Artificial Intelligence, Mathematics and Computer Science, Michael applies his expertise to develop innovative yet robust systems and tooling that support customer digital experiences in the banking sector. He is particularly passionate about building user-friendly solutions that provide value to both customers and employees, ensuring that technology bridges the gap between functionality and ease of use.