Nour Eid is an AI Product Analyst specializing in Generative AI and agentic systems, with a focus on evaluation, reliability, and scalable deployment.

Nour's work centers on testing and validating agentic systems in highly variable, non-deterministic environments, where each use case introduces unique behaviors and challenges traditional evaluation approaches. To address these challenges, she developed a comprehensive evaluation framework that has been adopted across multiple teams, enabling the delivery of more robust and production-ready AI systems.

She also designs AI maturity assessments and contributes to AI strategy initiatives, helping organizations define and measure AI value, identify high-impact use cases, and scale solutions that deliver measurable business outcomes.