Thi Avrahami is a Senior AI Experience Engineer at Rulai, a Silicon Valley startup providing enterprise-level chatbot solutions using cutting-edge AI. She holds a Masters degree in Human-Computer Interaction from the School of Computer Science at Carnegie Mellon University. With over 20 years of industry experience, Thi has worked for Fortune 100 companies defining design processes and designing interfaces for AI-powered smart products. Her experience also includes research development in the areas of intelligent agents and language modeling at CMU’s Robotics Institute and Language Technologies Institute, the EPA, and the College of Education at University of Washington