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Conversational Engagement with a Human Touch: Leveraging WhatsApp for Meaningful Connections

Abstract will be updated soon

Time & Place

Oct 12

12:30 - 13:00

Main Stage

Meet Your Intructors

Matthew Rice

Head of Solution Engineering EMEA North, MessageBird

Matthew has been a technology leader within the Customer Engagement market for over 20 years, holding senior technical roles with Kohler Company, SAP and Oracle. He now spearheads Solution Engineering EMEA North for MessageBird. Using his expertise he enables the innovation agenda of thousands of great EMEA enterprises looking to deliver unique omnichannel experiences.

Daniela Birnbaum

Channel Partner Manager - WhatsApp Partnerships, Meta

Daniela Birnbaum works with WhatsApp Business Solution Providers across Europe, Middle East and Africa. Her knowledge and expertise in Business Messaging have helped hundreds of brands to connect and engage with their consumers. She is passionate about empowering businesses to leverage the power of WhatsApp Business Platform.

What To Expect

Who Is This For?


What You'll Learn & Do?

Agenda & Activities


In order to register to our workshops you must purchase a Platinum Pass. With the Pass you are eligible to select up to 4 workshops. If you are interested in attending only one workshop you may purchase the Gold Plus Pass.

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