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Enlightened with AI: Understanding and Prioritizing Smarter Automation Using Voice and Digital Interaction Data

To be published soon

Time & Place

Oct 12

14:00 - 14:30

Main Stage

Meet Your Intructors

Richard Bassett

VP of Digital & Analytics, International, NICE

Richard leads the Digital, AI & Analytics business across NICE International. Focused on digital transformation using data and AI to accelerate time to value and success, Richard is passionate in helping brands understand the opportunities available in driving incremental sales, reducing operational costs and improving customer and agent satisfaction.

What To Expect

Who Is This For?


What You'll Learn & Do?

Agenda & Activities


In order to register to our workshops you must purchase a Platinum Pass. With the Pass you are eligible to select up to 4 workshops. If you are interested in attending only one workshop you may purchase the Gold Plus Pass.

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