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Onboarding a bot in your support team - from 0 to half a million conversations

ChatBot’s first scenario for LiveChat’s support team was created to help with frequently asked questions about the LiveChat app. Creating the scenario was not that hard, but we noticed it’s not that easy to create a seamless transition between an agent and a bot. Join the talk to learn how we dealt with this obstacle at LiveChat and get some tips on creating and managing the flow for your own live team + bot implementation.

Time & Place

Dec 12

12:40

Meet Your Intructors

What To Expect

Who Is This For?

Pre-Requisites

What You'll Learn & Do?

Agenda & Activities

Registration

In order to register to our workshops you must purchase a Platinum Pass. With the Pass you are eligible to select up to 4 workshops. If you are interested in attending only one workshop you may purchase the Gold Plus Pass.

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