The Art of AI & The Missing Piece in Insurance
Business
This session will be held in Dutch 🇳🇱
The insurance world is changing rapidly: digitalization, customer expectations, and risk management demand more than ever. But how do you make AI concrete and applicable in your daily practice?
In this session, we’ll show how AI can support customer engagement, risk calculation, sales, and HR/recruitment. You’ll discover the opportunities you’re already missing – and how easy it is to get started. Directly relevant, hands-on, and tailored to your sector.
Time & Place
October 30, 2025
15:00 - 16:30
Hôtel Mövenpick Amsterdam City Centre
Basel
Limited to 16 participants.
Meet Your Intructors
Tom Spoor
CIO & Founder, OMB Digital
Tom Spoor is the Founder of OMB Digital, where he helps companies accelerate growth by transforming the way they approach sales. With a strong focus on AI-driven innovation, Tom empowers businesses to move seamlessly from prospects to deals through smarter, more efficient processes. His work centers on delivering measurable results for clients by combining strategy, technology, and hands-on execution.
At OMB Digital, Tom specializes in designing and implementing AI-powered sales solutions that streamline lead generation, optimize customer interactions, and enhance overall team performance. From automating outreach to equipping sales teams with actionable insights, his approach bridges the gap between traditional methods and next-generation sales strategies. By driving efficiency and improving conversion outcomes, Tom enables businesses to stay ahead in today’s rapidly evolving marketplace.
Caspar Fraiture
Vice President, OMB Digital
Caspar brings over 30 years of senior leadership experience in the financial and insurance industry, with a strong track record in digital transformation and innovation. At Unirobe Meeùs Group (UMG), part of Aegon, he drove large-scale digital initiatives, building on his earlier success at ABN AMRO Private Banking International. There, he and his team earned top global rankings for private banking websites and digital channels, as well as industry recognition including a nomination as “Digital Transformer 2015.”
Caspar was active member of the Digital Transformers Experience Group, working with leading corporates such as Unilever, Inshared, Achmea, and Blokker on strategies to navigate digital disruption. With deep expertise in AI, automation, and customer engagement across digital platforms, he helps companies adapt and thrive in rapidly changing markets, while sharing his passion and vision for B2B client channels, LinkedIn, and digital innovation.
What To Expect
Who Is This For?
C-level executives and directors in insurance companies
Management teams of family-owned and mid-sized (MKB+) insurers
Leaders in customer engagement, risk, and compliance functions
HR and recruitment managers in the insurance sector
Pre-Requisites
No specific technical skills required
What You'll Learn & Do?
How AI makes customer engagement more personalized and efficient
Practical applications of AI in risk assessment and calculation
Ways AI can accelerate sales and streamline recruitment
The “missing piece” you can already implement today
Agenda & Activities
Agenda for this session:
Getting Settled 5 minutes
Information Session Part 1 15-20 minutes
Individual / Group Exercise 10-15 minutes
Break 5 minutes
Information Session Part 2 15-20 minutes
Individual / Group Exercise 10-15 minutes
Q&A/Discussion 20 minutes
Reflection/Discussion 20 minute
Prerequisits:
No specific technical skills required
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