top of page

MASTERING AGENTIC AI TOGETHER WITH

Teleperformance

Augmenting humans with AI to deliver customer experiences that scale efficiency without losing empathy.

Join Teleperformance in Amsterdam, October 30th, 2025!

Anchor 1

TELEPERFORMANCE'S EXCLUSIVE PARTICIPATION

AI Customer Program

Official Host of the AI Customer Program for Netherlands Leaders

Roundtable Discussion Lead

AI Will Replace You

1:1 Meetings

Exclusive opportunity to connect with the TP team in private, and explore tailored solutions.

ABOUT TELEPERFORMANCE

Teleperformance is a leading global digitally-integrated business services company with over four decades of expertise across 100 countries, serving more than 1,500 of the world's best brands through 3.2 billion annual customer interactions. With a team of 3,500 AI engineers and experts, we combine advanced technology with human-centric experiences to build customer loyalty and transform challenges into opportunities. Recognized as a leader in both EMEA and Americas by Everest Group's Customer Experience Management services, we specialize in end-to-end AI transformation from strategy and implementation to continuous optimization, helping enterprises navigate the evolution from traditional BPO to AI-augmented and agentic AI-powered customer experience delivery. Our Triple C Model (Context, Convenience, Caring) framework ensures that as businesses adopt AI at scale, human connection remains the critical differentiator that drives integrity, empathy, and personalization.

DEMO

AGENTIC AI SOLUTIONS

TP.ai FAB (Foundational AI Backbone): Enterprise AI Orchestration Platform for Human-Centric Customer Experience

TP delivers a comprehensive AI orchestration platform that seamlessly integrates artificial intelligence, human expertise, and automation at enterprise scale. Our proprietary TP.ai FAB platform serves as the foundation for three distinct AI collaboration models: AI-Assisted (where humans lead with AI support through real-time agent guidance and smart knowledge access), AI-Augmented (where human and AI work side-by-side, each focusing on their strengths), and AI-Autonomous (where agentic AI performs fully or semi-autonomous task execution across back-office and repetitive workflows). With over 3,500 AI engineers across nearly 100 countries, we've implemented hundreds of successful AI projects for more than 1,500 global brands, delivering proven results including 25% automation rates through voicebots, 30% efficiency improvements via agent assist systems, and 35% faster turnaround times with our AI-driven platforms. Our award-winning GenAI-powered interaction analytics platform extracts actionable insights across voice, chat, email, web, and social media channels in near real-time. Through strategic partnerships with leaders like Sanas (Real-Time Accent Translation), Ema (agentic AI), and our exclusive data services through "Agents Only," we implement the Triple C Model (Context, Convenience, Caring) to ensure AI-powered personalization that understands customers deeply, removes friction from every interaction, and delivers empathy that shifts care from reactive to predictive, all while maintaining the human connection that drives loyalty, integrity, and trust.

SPEAKER

Paul Joustra

Teleperformance

SVP Digital Transformation & Gen-AI Innovation, TP

HIGHLIGHT SESSIONS

CLAIM OFFER

AI BUYERS / USERS

FREE

🎁 Free Pass Sponsored by Teleperformance


🤝 Meet the Teleperformance Team


🎤 Attend Sessions & Roundtables


🌐 Network with the Community


🤖 Accept 1:1 Meetings & Book AI Demos


🎯 Select Your Own Experience


🛠️ Upgrade for Workshops Access Avalable


👔 For Senior Enterprise & Business Leaders
Driving digital, AI, and customer experience transformation across industries such as Finance, Telecom, Insurance, Travel & Hospitality Retail, and E-commerce.

Roles include: CCO · CXO · CDO · CIO · VP/Head of Customer Experience · VP/Head of Digital Transformation · VP/Head of Customer Service/Support · Head of AI/Innovation · Director of Customer Operations · Director of Customer Success · Head of Business Process Optimization · Contact Center/Customer Service Directors · Customer Experience Managers · Digital Transformation Program Leads

AI PRACTITIONERS

DISCOUNTED

💸 Discounted Pass


🎓 Access to All Masterclasses


🤖 Access to Workshops (depending on pass type)


💬 Free 15-Minute Consultation with Teleperformance Team


☕ Full Buffet Lunch, Coffee Breaks


🍻 Happy Hour


🎟️ Get your Pass - apply code AMS25TP at checkout!

🧠 For AI Practitioners
Building, implementing, and optimizing intelligent systems that power enterprise transformation across customer experience, operations, and data-driven decision-making.

Roles include: AI Engineer · Data Scientist · Machine Learning Engineer · Product Manager · Product Owner, Conversational AI · Conversational Designer · UX Researcher · Automation Specialist · Solution Architect · Technical Consultant · Head of AI Development

WhatsApp button (66 x 66 px).png
bottom of page