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PRODUCT & UX

Explore how to define and design enterprise-grade Agentic AI experiences over Chat & Voice.

About this Track

This track is for product leaders, designers, and innovators building the next generation of AI systems. Learn how to create seamless, human-centered products that harness AI and data to deliver intuitive, scalable, and personalized experiences that people love.

Who Should Attend?

  • Product Managers

  • UX Designers

  • Solution Architects

  • Customer Service

What We'll Learn & Explore?

✓ Building Scalable and Secure Agentic AI Systems for Enterprises

✓ Designing Adaptable AI Architectures for Future Business Needs

✓ Creating Modular AI Systems for Seamless Enterprise Scalability

✓ Fine-Tuning Agentic AI Models to Meet Enterprise Demands

✓ Ensuring Transparency with Interpretable Decision-Making in AI

✓ Streamlining Lifecycle Management for Efficient AI Operations

✓ Mitigating Bias and Enhancing Fairness in Enterprise AI Workflows

✓ Developing User-Centric AI Designs with Cutting-Edge Framework

SESSIONS

PLEASE NOTE THAT THESE ARE THE SESSION FROM APRIl 01 2025 BERLIN EDITION NEW SESSIONS WILL BE PUBLISED SOON

09:30 - 09:45

October 30, 2025

State of the Bots 2025: Mastering Agentic AI Together

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Founder & Chair, Chatbot Summit

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Yoav Barel-476x634px.png

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10:00 - 12:00

October 30, 2025

7 Years of Innovation: Tobi’s Leap from NLU to GenAI and the Agentic Future

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Global Lead on Conversational AI, Vodafone

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12:00 - 12:45

October 30, 2025

Supercharging Mercedes’ MBUX with Conversational AI in 2.5 Million Vehicles

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Head of Speech Technology #HeyMercedes, Mercedes-Benz

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12:00 - 14:00

October 30, 2025

From Support Chatbot to Agentic Commerce: On’s Evolution Journey

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Lead Conversational AI, On AG

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Global Conversational AI Senior Specialist, On AG

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14:00 - 16:00

October 30, 2025

Beyond Chat: Designing Seamless AI-Human Interfaces

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AI Business Strategist, ČSOB

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Conversational AI Design Lead, Agnostix

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SPEAKERS

Alexander Schmitt

Head of Speech Technology #HeyMercedes

Mercedes-Benz

Aura Hita Losa

Lead Conversational AI

On AG

Clara Rizzo

Global Conversational AI Senior Specialist

On AG

Thomas Neumann

Global Lead on Conversational AI

Vodafone Group

Yoav Barel

Founder & Chairman

Chatbot Summit

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