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*PRODUCT MANAGEMENT & DESIGN*

Explore how to define and design enterprise-grade Agentic AI experiences over Chat & Voice.

About this Track

This track is for product leaders, designers, and innovators building the next generation of AI systems. Learn how to create seamless, human-centered products that harness AI and data to deliver intuitive, scalable, and personalized experiences that people love.

Who Should Attend?

  • Product Managers

  • UX & Conversational Designers

  • IT Project Managers

  • Customer Experience Managers

What We'll Learn & Explore?

✓ Building Scalable and Secure Agentic AI Systems for Enterprises

✓ Designing Adaptable AI Architectures for Future Business Needs

✓ Creating Modular AI Systems for Seamless Enterprise Scalability

✓ Fine-Tuning Agentic AI Models to Meet Enterprise Demands

✓ Ensuring Transparency with Interpretable Decision-Making in AI

✓ Streamlining Lifecycle Management for Efficient AI Operations

✓ Mitigating Bias and Enhancing Fairness in Enterprise AI Workflows

✓ Developing User-Centric AI Designs with Cutting-Edge Framework

SESSIONS

PLEASE NOTE THAT THESE ARE THE SESSION FROM APRIl 01 2025 BERLIN EDITION NEW SESSIONS WILL BE PUBLISED SOON

08:45 - 10:15

October 30, 2025

Beyond Chat: Designing Seamless AI-Human Interfaces

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AI Business Strategist, ČSOB

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Conversational AI Design Lead, ČSOB

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09:15 - 09:30

October 30, 2025

State of the Bots 2025: Mastering Agentic AI Together

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Founder & Chair, Chatbot Summit

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11:45 - 12:15

October 30, 2025

From Chat to Voice: Building the Next Generation of AI Interactions

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GTM, Elevenlabs

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12:15 - 12:45

October 30, 2025

Supercharging TOBI: Redefining Customer Experience with Real-time Translation and Voice

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Global Lead on Conversational AI, Vodafone

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14:30 - 15:00

October 30, 2025

Beyond the Demo: Turning Gen AI Hype into Enterprise Reality at KPN

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Product Manager Digital / Voice Assistant & Gen AI, KPN

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15:30 - 17:00

October 30, 2025

n8n Ambassador Secrets - Building AI Agents with the Power of Vibe Coding

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Co-Founder & CTO, Avanai

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CEO, Avanai

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15:00 - 15:45

October 30, 2025

Supercharging Mercedes’ MBUX with Conversational AI in 2.5 Million Vehicles

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Head of Speech Technology #HeyMercedes, Mercedes-Benz

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SPEAKERS

Aura Hita Losa

Lead Conversational AI

On AG

Leander Zapheriou

GTM

Elevenlabs

Mark Wessel

Product Manager Digital / Voice Assistant & Gen AI

KPN

Aemal Sayer

Co-Founder & CTO

Avanai

Christian Voigt

CEO

Avanai

Clara Rizzo

Global Conversational AI Senior Specialist

On AG

Alexander Schmitt

Head of Speech Technology #HeyMercedes

Mercedes-Benz

Thomas Neumann

Global Lead on Conversational AI

Vodafone Group

Jan Zubíček

AI Business Strategist

ČSOB

Jan Stober

Conversational AI Design Lead

ČSOB

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