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Thu, Nov 26
Supercharging TOBI: Redefining Customer Experience with Real-time Translation and Voice
In this session, we explore Tobi’s remarkable journey as he turns 8, marking a transformative evolution from a traditional NLU-based system to a cutting-edge GenAI framework—and now, into the realm of an agentic world. We will discuss the latest updates on the GenAI front and outline our strategic plans to endow Tobi with true agency. Join us as we unpack the technological innovations and conceptual shifts driving this evolution, and envision the future of intelligent, self-organizing chatbots in an ever-changing digital landscape.
12:15 - 12:45
Location

Thomas Neumann
Global Lead on Conversational AI
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