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Dec 12


How Voice.AI Bots Transform Customer Service & Workspace Productivity

Gidi Adlersberg, Product Marketing Manager at AudioCodes Voice. AI will cover the impact of Voice.AI technology and voice bots on customer service operations and workspace productivity, and their associated costs. Providing a practical, concrete glance at actual voice bot deployments, this case-study session makes a great chance to witness the dramatic industry transformation from human-only, to human-AI hybrid customer service operations and office space environments – providing an innovative customer experience and an enhanced office work flow, while reducing operational costs regularly associated with customer service and everyday workspace scenarios.

11:00 AM





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AudioCodes prides itself as the voice DNA of the digital workplace. We have been innovating and deeply involved in enabling enterprises of all sizes to communicate effectively, internally and with their customers. Over the years, AudioCodes unified communications and contact center solutions have been developed and sold along with Microsoft, Genesys, Avaya, Cisco and many more. AudioCodes is traded on NASDAQ (AUDC) and has a global foot print of sales, marketing, R&D, services and operations.

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