Meet Your Speaker

Maria Tanasa

Gen AI Bot Builder, ING

BIO

Maria have been working extensively on developing and improving ING's first customer facing Gen AI chatbot whilst having a keen interest in shaping the future of AI-driven customer interactions. Passionate about exploring real-world applications of Large Language Models and continuously pushing the boundaries of Gen AI capabilities, by blending technical expertise with a customer-centric mindset.

TRACKS

ROI & GOVERNANCE

This track explores how organizations can extract real business value from Agentic AI while ensuring responsible deployment at scale. As AI agents become core to growth strategies, leaders must evaluate ROI beyond cost savings—factoring in speed, scalability, and customer impact. At the same time, robust governance is essential to maintain trust, brand integrity, and compliance. Learn how to align innovation with enterprise control and create clear frameworks for performance and accountability.

DATA & GENAI

This track is for AI engineers, solution architects, and technical teams designing, deploying, and scaling AI systems. Explore the tools, frameworks, and architectures needed to ensure AI systems are robust, secure, and high-performing at scale.

FORMATS