top of page

MASTERING AGENTIC AI TOGETHER WITH

ČSOB

Join ČSOB in Amsterdam, October 30th, 2025!

Anchor 1

ČSOB'S PARTICIPATION

Workshop

Beyond Chat: Designing Seamless AI-Human Interfaces

ABOUT ČSOB

With KATE, ČSOB, the top Czech bankinsurance group, part of the KBC Group, brought the first true virtual assistant to the Czech banking market. KATE is a fully personalized, proactive and E2E virtual assistant that helps our clients to save time and money by means of data driven insights, voice assistance and streamlined user experience. KATE is using RASA framework, deployed to the AWS cloud and available to our clients via our Smart banking application.

DEMO

SESSION INFORMATION

SPEAKERS

Jan Zubíček

ČSOB

AI Business Strategist, ČSOB

Jan Stober

ČSOB

Conversational AI Design Lead, ČSOB

08:45 - 10:15

Beyond Chat: Designing Seamless AI-Human Interfaces

Join Jan Zubíček, AI Business Strategist, and Jan Stober, Conversational AI Design Lead, at ČSOB for this hands-on workshop exploring the next evolution of conversational AI interfaces, where chatbots transcend their traditional role of providing answers to actively manipulating and enhancing the user interface. Drawing from real-world banking scenarios, participants will learn how to design experiences where AI assistants can both guide users and directly execute complex operations. Through interactive and fun hands-on exercises, teams will explore design patterns for merging conversational and traditional interfaces. The workshop combines theoretical foundations of hybrid AI interfaces with practical exercises, enabling participants to prototype solutions that bridge the gap between conversation and action in financial services applications.

Yenny Cheung - 476x634px.png

AI Business Strategist

ČSOB

Yenny Cheung - 476x634px.png

Conversational AI Design Lead

ČSOB

October 30, 2025

HIGHLIGHT SESSIONS

REGISTER

AI BUYERS / USERS

FREE

🎁 Free Pass Sponsored by Sunrize Digital


🎤 Attend Sessions & Roundtables


🌐 Network with the Community


🤖 Accept 1:1 Meetings & Book AI Demos


🎯 Select Your Own Experience


🛠️ Attend CSOB Workshop


👔 For business, CX, and eCommerce leaders driving AI-powered transformation.

Includes: Heads of Customer Experience, eCommerce Directors, CRM Leaders, Business & AI Innovation Leaders, Marketing & Digital Leaders.

AI PRACTITIONERS

DISCOUNTED

💸 Discounted Pro Pass


🎓 Access to All Masterclasses


🤖 Attend One Workshop of Your Choice


☕ Full Buffet Lunch, Coffee Breaks


🍻 Happy Hour


🎟️ Get your Pro Pass - apply coupon code AMS25CSOB at checkout!

🧠 For technical leaders building, implementing, and shaping impactful AI solutions.

Roles include: AI Engineers, Data Scientists, Product Managers, ML Engineers, UX Designers, and Technical Consultants.

WhatsApp button (66 x 66 px).png
bottom of page