SESSIONS INCLUDED IN YOUR PASS

Registration, Coffee & Pastries, Demo Hall, Networking

Exhibition & Networking

Opening Remarks; Kahoot Contest with Prizes. Agentic AI Survey

State of the Bots 2025: Mastering Agentic AI Together

How Agentic AI Transforms Customer Experience: From Technological Evolution to Practical Tips

Coffee & Demos Break: Book Demos to Win Prizes 🎁

Twists and Layers: How AI Agents Spice Up Conversational AI

How Agentic AI transforms (E)-Commerce

Human & Machine; together they write the future

Balancing Privacy, Innovation, and Fairness: Rethinking AI's Usage Models

Full Buffet Lunch, Demo Hall, Meetings

From Chat to Voice: Building the Next Generation of AI Interactions

When Will We See the First Chief AI Customer Officer - and What Will They Actually Do?

Beyond the Demo: Turning Gen AI Hype into Enterprise Reality at KPN

Voice AI Regulatory Certification: Professional Compliance Validation for Confident Enterprise Deployment

Data-Driven Agentic AI: From Lab to Live

🛒 E-Commerce Roundtable - Lead This Conversation - Apply to Host below

Panel: The Agentic Enterprise: How to Scale Agentic AI in the Enterprise - Challenges and Opportunities

Agents of Disruption: AI Agents are The Great Digital Equalizers

The Breakthrough Benchmark: How Bias Creates Cost and Friction in Financial Chatbots

The Human Algorithm: AI's Missing Ingredient

The ROI of Agentic AI for Dutch Retailers & E-Commerce Shops - Apply to Host

Building the Future of AI Trip Planning: LLMs, Inference Optimization, and Agentic Designs at Booking.com

From Chatbot to Agentic Commerce: Lessons from Dutch E-commerce Leaders 🇳🇱 - Apply to Host

The Enterprise Roadmap Considerations from Customer Service Chatbot to Full Agentic AI System

Is the Netherlands Building Its Own Model or Relying Too Much on the US & EU

Closing Remarks and Kahoot Contest!

Happy Hour: Mix, Mingle, and Make Memories

After Party! 🎉🥂